Responsibilities:

• Monitor, process and document licenses and license renewals.
• Complete teaching and academic reference license applications and gather required supporting documents and signatures.
• Manage license database and update ACT CRM database with licensing details.
• Act as licensing point of contact with IT support staff, procurement officers and end users.
• Promote Software Licensing best practices to the client and provide support where appropriate.
• Support internal self-audits and external audits with focused attention on opportunities for improvement.
• Create ShareFile accounts for end users to allow for retrieval of installation packages and communicate instructions for installing software.
• Establish and manage the relationship between multiple teams: sales, IT department and accounting.
• Provide support to accounting and marketing departments, as needed.
• This position reports to the Director of Operations.

Qualifications:

• Ability to work efficiently with minimal supervision.
•  Superior ability to communicate professionally with internal and external clients.
• Expert organizational skills and high attention to detail.
• Ability to work well under pressure and deadlines.
• Database entry and data management experience.
• Strong understanding and application of Microsoft Office, email and internet.

Job Location: Lancaster, CA

Compensation: Competitive salary and merit-based bonus