Software Licensing Coordinator

The licensing coordinator will have a variety of demands associated with the position – this includes, but is not limited to:

  • Processing all licenses for sales, evaluations, employees, and distributors
  • Assisting with resolution of licensing issues as they arise
  • Maintaining current and proper knowledge of licensing practices as they pertain to a publicly traded company (Sarbanes-Oxley requirements.)

Key Responsibilities

  • Monitor, process and document licenses and license renewals
  • Complete teaching and academic reference license applications and gather required supporting documents and signatures
  • Manage license database and update ACT CRM database with licensing details
  • Act as licensing point of contact with IT support staff, procurement officers and end users
  • Promote Software Licensing best practices to the client and provide support where appropriate
  • Support internal self-audits and external audits with focused attention on opportunities for improvement
  • Create ShareFile accounts for end users to allow for retrieval of installation packages and communicate instructions for installing software
  • Establish and manage the relationship between multiple teams: sales, IT department and accounting
  • Provide support to accounting and marketing departments, as needed

Basic Qualifications

  • Ability to work efficiently with minimal supervision
  • Superior ability to communicate professionally with internal and external clients
  • Expert organizational skills and high attention to detail
  • Ability to work well under pressure and deadlines
  • Database entry and data management experience
  • Strong understanding and application of Microsoft Office, email and internet