Software Licensing Coordinator
The licensing coordinator will have a variety of demands associated with the position – this includes, but is not limited to:
- Processing all licenses for sales, evaluations, employees, and distributors
- Assisting with resolution of licensing issues as they arise
- Maintaining current and proper knowledge of licensing practices as they pertain to a publicly traded company (Sarbanes-Oxley requirements.)
Key Responsibilities
- Monitor, process and document licenses and license renewals
- Complete teaching and academic reference license applications and gather required supporting documents and signatures
- Manage license database and update ACT CRM database with licensing details
- Act as licensing point of contact with IT support staff, procurement officers and end users
- Promote Software Licensing best practices to the client and provide support where appropriate
- Support internal self-audits and external audits with focused attention on opportunities for improvement
- Create ShareFile accounts for end users to allow for retrieval of installation packages and communicate instructions for installing software
- Establish and manage the relationship between multiple teams: sales, IT department and accounting
- Provide support to accounting and marketing departments, as needed
Basic Qualifications
- Ability to work efficiently with minimal supervision
- Superior ability to communicate professionally with internal and external clients
- Expert organizational skills and high attention to detail
- Ability to work well under pressure and deadlines
- Database entry and data management experience
- Strong understanding and application of Microsoft Office, email and internet