The licensing coordinator will have a variety of demands associated with the position – this includes, but is not limited to:

• Processing all licenses for sales, evaluations, employees, and distributors
• Assisting with resolution of licensing issues as they arise
• Maintaining current and proper knowledge of licensing practices as they pertain to a publicly traded company (Sarbanes-Oxley requirements.)

Key Responsibilities

• Monitor, process and document licenses and license renewals
• Complete teaching and academic reference license applications and gather required supporting documents and signatures
• Manage license database and update ACT CRM database with licensing details
• Act as licensing point of contact with IT support staff, procurement officers and end users
• Promote Software Licensing best practices to the client and provide support where appropriate
• Support internal self-audits and external audits with focused attention on opportunities for improvement
• Create ShareFile accounts for end users to allow for retrieval of installation packages and communicate instructions for installing software
• Establish and manage the relationship between multiple teams: sales, IT department and accounting
• Provide support to accounting and marketing departments, as needed

Basic Qualifications

• Ability to work efficiently with minimal supervision
• Superior ability to communicate professionally with internal and external clients
• Expert organizational skills and high attention to detail
• Ability to work well under pressure and deadlines
• Database entry and data management experience
• Strong understanding and application of Microsoft Office, email and internet