Sales Support Administrator

To ensure success, sales support administrators should have experience in a sales environment and advanced administrative skills. Outstanding candidates understand sales performance metrics and provide excellent administrative support to ensure sales targets are met.

Position Title:

  • Sales Support Administrator


  • Business Operations


  • Maintain and update sales and customer records.
  • Prepare quotes in a timely manner for customers.
  • Receive and process purchase orders.
  • Create and manage sales contracts and agreements.
  • Ensure that data and operational records (quotes/orders) in the CRM are accurate and protected against unauthorized access.
  • Compile monthly sales reports.
  • Serve as initial business point-of-contact to direct messages to relevant departments.
  • Research companies and set appointments with prospects and clients.
  • Support the sales and/or marketing departments with other administrative tasks, if requested.


  • High school diploma or GED. An associate’s or bachelor’s degree in business administration or similar preferred.


  • Previous experience in sales administration, or a similar role.
  • Exceptional interpersonal and customer service skills.
  • Experience with CRM software such as Dynamics 365, Salesforce, or ACT!
  • Advanced knowledge of administrative recordkeeping.
  • Familiarity with sales reports and sales records.