- Prohibition of Forced Labor
- Young Workers
- Working Hours
- Wages and Benefits
- Non-Discrimination/Non-Harassment/Humane Treatment
- Freedom of Association and Collective Bargaining
SIMULATIONS PLUS SUPPLIER DATA PROTECTION AGREEMENT
For Distributors, Resellers, Suppliers, and Service Providers (“Service Providers”).
This Simulations Plus Data Processing Addendum, including its exhibits and appendices (the “Addendum”) is between:
- Simulations Plus, Inc., including its Affiliates (“Simulations Plus”); and
- Service Provider.
Purpose:
Simulations Plus and Service Provider have entered into an agreement (“Agreement”) which incorporates or otherwise references this Addendum for regulating the processing of Simulations Plus Personal Data by Service Provider in the course of Service Provider providing Services (as defined herein) to Simulations Plus pursuant to the Agreement.
- Definitions
- Capitalized terms which are used but not defined herein shall have the meanings given to them in the Agreement. Except as modified or supplemented below, the definitions of the Agreement shall remain in full force and effect. The terms “Controller”, “Data Subject”, “Processor”, “Member State”, “Personal Data”, “Personal Data Breach”, “Processing”, “Supervisory Authority”, and “Third Country” shall have the same meanings as in the Applicable Data Protection Laws, and their cognate and corresponding terms shall be construed accordingly. For the purposes of this Addendum, “Data Importer” and “Data Exporter” also refer specifically to a Party or the Parties to this Addendum, as the case may be.
- For the purpose of interpreting this Addendum, the following terms (and their applicable cognates) shall have the meanings set out below:
- “Affiliate” means any entity within a controlled group of companies that directly or indirectly, through one or more intermediaries, is controlling, controlled by, or under common control with one of the Parties.
- “Applicable Data Protection Laws” means all laws and regulations applicable to the Processing of Simulations Plus Personal Data, including but not limited to the laws and regulations identified in Exhibit B hereto as may be amended, modified or supplemented from time to time, as applicable.
- “CPRA” means the California Privacy Rights Act, as amended from time to time.
- “Contracted Processor” means any third party appointed by or on behalf of Service Provider to Process Simulations Plus Personal Data in connection with the Services.
- “GDPR” means Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, as may be amended from time to time.
- “Personal Data Recipient” means Service Provider, a Contracted Processor, or both collectively.
- “Restricted International Transfer” means any transfer of Simulations Plus Personal Data protected by Applicable Data Protection Laws to a Third Country or an international organization in a Third Country (including data storage on foreign servers).
- “Security Incident” means any actual or reasonably suspected unauthorized use, destruction, loss, control, alteration, acquisition, exfiltration, theft, retention, disclosure of, or access to, Simulations Plus Personal Data for which Service Provider is responsible. Security Incidents do not include unsuccessful access attempts or attacks that would not potentially compromise the confidentiality, integrity, or availability of Simulations Plus Personal Data, including unsuccessful log-in attempts, pings, port scans, denial of service attacks, or other network attacks on firewalls or networked systems. For the avoidance of doubt, a Security Incident includes any Personal Data Breach.
- “Services” means the services and other activities carried out by or on behalf of Service Provider for Simulations Plus pursuant to the Agreement.
- “Simulations Plus Personal Data” means any Personal Data of Simulations Plus (including employees, consultants, or representatives of it or its Affiliates) which is Processed by or on behalf of Service Provider to provide the Services in accordance with the Agreement.
- “Standard Contractual Clauses” are the model clauses for Restricted International Transfers adopted from time to time by the relevant authorities of the jurisdictions indicated in Exhibit B, insofar as their use is approved by the relevant authorities as an appropriate mechanism or safeguard for Restricted International Transfers.
- “Sub-Processor” means a direct Processor of a Processor. For the avoidance of doubt, Contracted Processors are Sub-Processors.
- Unless expressly stated otherwise, references to a Section of this Addendum refer to the content of the body of this Addendum and not to the content of the exhibits and appendices.
- Applicability
- This Addendum will apply to the Processing of all Simulations Plus Personal Data, regardless of country of origin, place of Processing, location of Data Subjects, or any other factor.
- Processing of Simulations Plus Personal Data
- In the context of this Addendum, and with regard to the Processing of Simulations Plus Personal Data, Simulations Plus acts as a Controller, and Service Provider acts as a Processor.
- Service Provider shall:
- comply with all Applicable Data Protection Laws in the Processing of Simulations Plus Personal Data;
- not Process Simulations Plus Personal Data other than on Simulations Plus’s relevant documented instructions (including with regard to Restricted International Transfers), unless such Processing is required by Applicable Data Protection Laws to which the relevant Processing activity(ies) are subject, in which case Service Provider shall, to the extent permitted by Applicable Data Protection Laws, inform Simulations Plus of that legal requirement before the respective act of Processing of that Simulations Plus Personal Data;
- only conduct Restricted International Transfers in compliance with Applicable Data Protection Laws and the requirements of Exhibit B; and
- immediately inform Simulations Plus in the event that, in Service Provider’s reasonable opinion, a Processing instruction given by Simulations Plus may infringe Applicable Data Protection Laws.
- All necessary information relating to the details of the Processing is set out in Exhibit A attached hereto and incorporated by reference. Simulations Plus shall be entitled to update Exhibit A from time to time by sending an updated version to Service Provider using the Notice details set out in the Agreement. Service Provider will be considered to have accepted any such update unless it provides Simulations Plus with written notice of non-acceptance within fourteen (14) days following receipt of the updated version. If Service Provider issues such notice of non-acceptance, the Parties will cooperate and negotiate in good faith regarding any required updates to Exhibit A.
- Simulations Plus instructs Service Provider (and authorizes Service Provider to instruct each Contracted Processor it engages) to Process Simulations Plus Personal Data and, in particular, transfer Simulations Plus Personal Data to any country or territory (subject to the requirements of Applicable Data Protection Laws governing Restricted International Transfers), only as reasonably necessary for the provision of the Services and consistent with the Agreement and this Addendum.
- Service Provider represents and warrants that it is not, and has never been, subject to civil or criminal litigation, government investigation, or a consent decree, judgment, or order regarding data privacy or information security and that it has not suffered any material security breach or, if it has, that it has disclosed information regarding such security breach(es) to Simulations Plus.
- Service Provider Personnel
- Service Provider shall take reasonable steps to ensure the reliability of any of its employees, agents, or contractors who may have access to Simulations Plus Personal Data.
- Service Provider shall ensure that access to Simulations Plus Personal Data is strictly limited to those individuals who need to know or access it, as strictly necessary to fulfil the documented Processing instructions given to Service Provider by Simulations Plus or to comply with Applicable Data Protection Laws.
- Service Provider shall ensure that all such individuals are subject to formal confidentiality undertakings, professional obligations of confidentiality, or statutory obligations of confidentiality.
- Security of Processing
- Taking into account the state of the art and the high sensitivity of the Simulations Plus Personal Data, Service Provider shall, with regard to Simulations Plus Personal Data, implement and maintain appropriate technical and organizational security measures to ensure a level of security appropriate to that risk (several of which are described in Appendix I to Exhibit A). Service Provider shall also assist Simulations Plus with regard to ensuring Simulations Plus’s compliance with its own obligations related to its security measures, including, without limitation, as required by Article 32 of the GDPR and subdivision (c) of Section 1798.81.5 of the California Civil Code.
- In assessing the appropriate level of security, Service Provider shall take into account, in particular, the risks that are presented by the nature of its Processing activities, and particularly those related to Security Incidents.
- Sub-processing
- Simulations Plus authorizes Service Provider to appoint (and permit each Contracted Processor appointed in accordance with this Section 6 to appoint) Contracted Processors in accordance with this Section 6 and any relevant restrictions set out in the Agreement.
- Service Provider may continue to use those Contracted Processors already engaged by Service Provider as of the date of this Addendum, subject to Service Provider meeting the obligations set out in Section 6.5. The list of Service Provider’s Contracted Processors as of the Effective Date is provided in the Agreement.
- Service Provider shall provide Simulations Plus prior written notice of the appointment of any new Contracted Processor by email to privacy@simulations-plus.com, including details of the Processing to be undertaken by that respective Contracted Processor.
- Neither Service Provider nor any Contracted Processor shall appoint (nor disclose any Simulations Plus Personal Data to the prospective Contracted Processor, except with the prior written consent of Simulations Plus (email shall suffice). If Simulations Plus objects to a proposed appointment, the Parties will, for a period of no more than thirty (30) days from the date of Simulations Plus’s refusal, work together in good faith to attempt to find a commercially reasonable solution for Simulations Plus that avoids the use of the objected-to Contracted Processor. If no solution can be found that is satisfactory to both Parties, Simulations Plus, upon written notice to Service Provider, may terminate the Agreement immediately (or upon such date as Simulations Plus selects), with no further fees due, other than what has been accrued up to and including the date of termination.
- With respect to each Contracted Processor, Service Provider shall:
- before the Contracted Processor first Processes Simulations Plus Personal Data (or, where relevant, in accordance with Section 2), carry out adequate due diligence to ensure that the Contracted Processor is capable of providing the level of protection and security for Simulations Plus Personal Data required by this Addendum, the Agreement, and Applicable Data Protection Laws;
- disclose the results of that due diligence, with documentation sufficient to support Service Provider’s findings, to Simulations Plus upon request of Simulations Plus;
- restrict the Contracted Processor’s access to Simulations Plus Personal Data only to what is necessary to assist Service Provider in providing or maintaining the Services, and prohibit the Contracted Processor from accessing Simulations Plus Personal Data for any other purpose; and
- ensure that the arrangement between Service Provider and the prospective Contracted Processor is governed by a written contract that includes terms which offer at least the same level of protection for Simulations Plus Personal Data as those set out in this Addendum, and that such terms meet the requirements of Applicable Data Protection Laws.
- Service Provider shall agree a third-party beneficiary clause with all Contracted Processors whereby, in the event the Service Provider has factually disappeared, ceased to exist in law or has become insolvent, Simulations Plus shall have the right to terminate the arrangement with the Contracted Processor and to instruct the Contracted Processor to erase or return the Simulations Plus Personal Data.
- Where any Contracted Processor fails to fulfil its data protection obligations under such written contract (or in the absence thereof, as the case may be), Service Provider shall remain fully liable to Simulations Plus for the performance of the respective Contracted Processors’ data protection obligations under such contract and/or Applicable Data Protection Laws.
- Rights of the Data Subjects
- Taking into account the nature of the Processing, Service Provider shall assist Simulations Plus by implementing appropriate technical and organizational measures, insofar as possible, to respond to requests to exercise rights of the Data Subjects under Applicable Data Protection Laws.
- With regard to the rights of the Data Subjects within the scope of this Section 7, Service Provider shall:
- promptly notify Simulations Plus if any Personal Data Recipient receives a request from a Data Subject under any Applicable Data Protection Laws with respect to Simulations Plus Personal Data;
- ensure that the Personal Data Recipient does not respond to that request, except on the documented instructions of Simulations Plus or as required by Applicable Data Protection Laws to which the Personal Data Recipient or Processing activity/ies are subject, in which case Service Provider shall, to the extent permitted by Applicable Data Protection Laws, inform Simulations Plus of that legal requirement before the Personal Data Recipient responds to the request; and
- promptly comply with any documented instructions from Simulations Plus regarding responding to a request to exercise rights of a Data Subject under Applicable Data Protection Laws.
- Security Incidents
- Service Provider will maintain a reasonable and appropriate Security Incident response program.
- If Service Provider discovers, is notified of, or has reason to suspect a Security Incident affecting Simulations Plus Personal Data under its or any other party’s control, Service Provider will (i) immediately stop the unauthorized access and resolve the Security Incident; (ii) secure the Simulations Plus Personal Data; and (iii) notify Simulations Plus in accordance with Section 8.3 by contacting privacy@simulations-plus.com without undue delay and, in any event, within twenty-four (24) hours of such discovery.
- Service Provider shall:
- as part of the notification mentioned in Section 8.2, describe to Simulations Plus in as much detail as reasonably possible: (i) the nature of the Security Incident, (ii) where possible, the categories and approximate number of Data Subjects concerned and the categories and approximate number of Personal Data records concerned, (iii) the impact of such Security Incident upon Simulations Plus and the Data Subjects whose Personal Data is affected by such Security Incident, (iv) the measures taken or proposed to be taken by Service Provider to address the Security Incident, and (v) contact information for relevant individual(s) of Service Provider who is responsible for managing and addressing the Security Incident until it has been resolved;
- in no case delay notification because of insufficient information, but instead provide and supplement notifications as and when information becomes available;
- provide Simulations Plus with sufficient information to assist Simulations Plus, or to allow Simulations Plus to assist its clients, so that each affected entity can meet its respective obligations pursuant to Applicable Data Protection Laws, including any obligations to report a Personal Data Breach to the supervisory authorities and inform the Data Subjects of a Personal Data Breach; and
- in cooperation with Simulations Plus, use its best efforts (at Service Provider’s expense) to investigate, mitigate, and remediate each such security Incident and prevent a recurrence of such Security Incident.
- Service Provider will promptly reimburse Simulations Plus for all costs reasonably incurred by Simulations Plus in connection with the Security Incident including, but not limited to, costs related to Simulations Plus’s provision of notice of a Personal Data Breach to supervisory authorities, Simulations Plus’s clients, or affected Data Subjects and costs related to offering credit monitoring services to affected Data Subjects (if determined appropriate by Simulations Plus or required by Applicable Data Protection Laws).
- Data Protection Impact Assessment and Prior Consultation
- Service Provider shall provide Simulations Plus with relevant information and documentation, and assist Simulations Plus in complying with its obligations with regard to any data protection impact assessments or prior consultations with supervisory authorities when Simulations Plus determines that such data protection impact assessments or prior consultations are required pursuant to Applicable Data Protection Laws (including, without limitation, Article 35 or 36 of the GDPR), but in each such case solely with regard to Processing of Simulations Plus Personal Data by, and taking into account the nature of the Processing and information available to, the respective Personal Data Recipient.
- Deletion or Return of Personal Data
- Service Provider shall provide Simulations Plus with the technical means, consistent with the way the Services are provided, to request the deletion of Simulations Plus Personal Data, unless Applicable Data Protection Laws require storage of any such Simulations Plus Personal Data.
- Service Provider shall promptly, following the date of cessation of Services involving the Processing of Simulations Plus Personal Data, at the choice of Simulations Plus, delete or return all Simulations Plus Personal Data to Simulations Plus, as well as delete existing copies, unless applicable law requires storage of any such Simulations Plus Personal Data. In the event that Simulations Plus has not specified its choice, Service Provider shall return all Simulations Plus Personal Data to Simulations Plus.
- Service Provider shall also cause all Contracted Processors that may have received any Simulations Plus Personal Data to delete or return, as applicable, all such Simulations Plus Personal Data without undue delay.
- Audit Rights
- Simulations Plus may request, and Service Provider will provide (subject to obligations of confidentiality), a current SOC 2 Type II audit report, ISO 27001 certificate, or other substantially similar independent third-party audit report issued to Service Provider, and any related documentation that Simulations Plus may request, to confirm Service Provider’s compliance with the Applicable Data Protection Laws.
- If Simulations Plus, after having reviewed such audit report(s) and related documentation, still requires additional information (for example, Service Provider’s policies and procedures regarding data protection, information from Service Provider’s Contracted Processors, or any other relevant information), Service Provider shall further assist and make available to Simulations Plus all such additional information and/or documentation (including relevant provisions of contracts with Contracted Processors) necessary to demonstrate compliance with this Addendum and/or Applicable Data Protection Laws.
- In addition, Service Provider shall allow for and contribute to audits, including remote inspections of the Services, by Simulations Plus (on behalf of itself or its clients) or an auditor mandated by Simulations Plus (on behalf of itself or its clients) with regard to the Processing of the Simulations Plus Personal Data by the Personal Data Recipient.
- Jurisdiction Specific Terms
- To the extent Service Provider Processes Simulations Plus Personal Data originating from, or protected by, Applicable Data Protection Laws in, one of the jurisdictions listed in Exhibit B, then the terms and definitions specified in Exhibit B with respect to the applicable jurisdiction(s) (“Jurisdiction Specific Terms”) shall apply in addition to the terms of this Addendum.
- Simulations Plus may update Exhibit B from time to time to reflect changes in or additions to Applicable Data Protection Laws to which relevant Processing operations are subject. If Simulations Plus updates Exhibit B, an update version will be made accessible by Service Provider on the online version of this Addendum available at the website of Simulations Plus.
- In case of any conflict or ambiguity between the Jurisdiction Specific Terms and any other terms of this Addendum, the applicable Jurisdiction Specific Terms will prevail.
- No Selling of Simulations Plus Personal Data
- Service Provider acknowledges and confirms that it does not receive any Simulations Plus Personal Data as consideration for any Services or other items that Service Provider provides to Simulations Plus. As between Simulations Plus and Service Provider, Simulations Plus retains all rights and interests in Simulations Plus Personal Data. Service Provider agrees to refrain from taking any action that would cause any transfers of Simulations Plus Personal Data to or from Service Provider to qualify as selling Simulations Plus Personal Data under Applicable Data Protection Laws.
- International Data Transfers
- Restricted International Transfers of Simulations Plus Personal Data within the scope of this Addendum shall be conducted in accordance with the applicable terms and requirements set out in Exhibit B and Applicable Data Protection Laws.
- Updates to Exhibits to this Addendum
- Simulations Plus may update Exhibit A and Exhibit B (and their appendices) from time to time to reflect changes in or additions necessary to conclude the Standard Contractual Clauses (as defined in Exhibit B). Without limiting the generality of the foregoing, if the execution of a new version of the Standard Contractual Clauses adopted by the relevant authorities in the jurisdiction governing the processing of Simulations Plus Personal Data is later required in order for the Parties to rely on the Standard Contractual Clauses as a lawful mechanism for Restricted International Transfers, the Parties are deemed to have agreed to the new version of the Standard Contractual Clauses by signing this Addendum, and, if necessary, Simulations Plus shall be entitled to update Exhibit A and Exhibit B (and their appendices) accordingly.
- Simulations Plus may update Exhibit C from time to time to provide for additional safeguards to Simulations Plus Personal Data subject to the requirements of Applicable Data Protection Laws for Restricted International If Simulations Plus updates Exhibit C, it will provide the updated Exhibit C to Service Provider. If Service Provider does not object to the updated Exhibit C within fourteen (14) days of receipt, Service Provider will be deemed to have consented to the updated Exhibit C.
- Liability
- The liability of each Party under this Addendum shall be subject to the exclusions and limitations of liability set out in the Agreement. Notwithstanding anything to the contrary in the Agreement, Service Provider shall be fully liable for any breach of the Addendum or Applicable Data Protection In no event does this Addendum restrict or limit the rights of any Data Subject under the Applicable Data Protection Laws.
- Service Provider shall be fully liable to Simulations Plus for any breach of the Agreement or this Addendum, and the obligations set out therein (including by means of additional contract, as the case may be), by any Personal Data Recipient, without prejudice to the liability of Service Provider in accordance with Applicable Data Protection Laws.
- Indemnification
- Service Provider agrees to indemnify, defend, and hold harmless Simulations Plus and its officers, directors, employees, agents, Affiliates, successors, and permitted assigns against any and all losses, damages, liabilities, deficiencies, claims, actions, judgments, settlements, interest, awards, penalties, fines, costs, or expenses of whatever kind which Simulations Plus may sustain as a consequence of any breach by Service Provider (or the Contracted Processors, as the case may be) of the provisions of this Addendum.
- General Terms
- This Addendum supersedes and replaces all prior and contemporaneous proposals, statements, sales materials or presentations, and agreements, oral and written, with regard to the subject matter of this Addendum, including any prior data processing addenda entered into between Service Provider and Simulations Plus in connection with the Agreement.
- All clauses of the Agreement that are not explicitly amended or supplemented by the clauses of this Addendum remain in full force and effect and shall apply, as long as this does not contradict compulsory requirements of Applicable Data Protection Laws.
- In the event of any conflict between the Agreement (including any annexures, exhibits, and appendices thereto) and this Addendum, the provisions of this Addendum shall prevail, except in such cases where the applicable Jurisdiction Specific Terms listed in Exhibit B will apply and take precedence.
- Should any provision of this Addendum be found legally invalid or unenforceable, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision, and the remainder of this Addendum will continue in effect.
- If Service Provider determines that it can no longer meet any of its obligations in this Addendum, Applicable Data Protection Laws, or the Standard Contractual Clauses (where applicable), it shall (i) promptly notify Simulations Plus of that determination and (ii) cease the Processing or immediately take other reasonable and appropriate steps to remediate the lack of compliance.
- If Service Provider is accepting the terms of this Addendum on behalf of an entity, Service Provider represent and warrant to Simulations Plus that it has the authority to bind that entity and its Affiliates, where applicable, to the terms and conditions of this Addendum.
- In the event that Service Provider materially breaches this Addendum or suffers a material Security Incident, Simulations Plus may, upon written notice to Service Provider, terminate the relevant Agreement immediately (or upon such date as Simulations Plus selects), with no further fees due, other than what has been accrued up to and including the date of termination.
- Service Provider acknowledges that Simulations Plus may disclose this Addendum and any relevant privacy provisions in the Agreement to supervisory authorities, or any other judicial or regulatory body upon their request.
- Data Protection Officer
- The Data Protection Officer of Simulations Plus is:
Margaret Richardson
P.O. Box 12317
Research Triangle Park, NC 27709
USA
+1 (661) 723-7723
Email: privacy@simulations-plus.com - The Data Protection Officer of Service Provider is set forth in the Agreement.
- The Data Protection Officer of Simulations Plus is:
- Notices Pursuant to this Addendum
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- Notices to Simulations Plus shall be sent according to the Notice section of the Agreement, unless this Addendum indicates
- Notices to Service Provider shall be sent according to the Notice section of the Agreement, unless this Addendum indicates